Job Description for Salesforce Admin / Developer (Entry to Senior)
A Salesforce admin / developer in the USA is responsible for designing, configuring,
and extending Salesforce applications that support sales, service, marketing, and operations teams.
Entry-level professionals typically focus on core administration tasks such as user management,
security configuration, page layouts, reports, and basic automation. As they gain experience, they
move into building complex flows, designing data models, and collaborating with developers on custom
features. At mid and senior levels, Salesforce professionals are expected to own critical modules,
influence solution design, and ensure that implementations follow platform and architectural best
practices while aligning closely with business goals.
Across levels, Salesforce admins and developers work with Sales Cloud, Service Cloud, Experience
Cloud, Marketing Cloud, and custom apps to streamline business processes and improve customer
visibility. They collaborate with stakeholders, business analysts, and architects to understand
requirements, refine user stories, and translate them into scalable configurations or custom code
using Apex, Lightning Web Components (LWC), APIs, and integration tools. Senior profiles
often lead end-to-end implementations, guide junior team members, oversee environments and releases,
and ensure adherence to governance standards, data quality rules, and compliance requirements
across multiple Salesforce orgs or complex multi-cloud landscapes.
The Required Skills
Employers hiring for Salesforce admin / developer jobs in USA at entry, mid, and senior levels look
for a combination of platform expertise, problem-solving ability, and a strong understanding of CRM and
business processes. While specific stacks vary by company and cloud mix, the skills below are commonly
expected for roles across experience levels.
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Solid grasp of Salesforce core administration, including user and profile management,
permission sets, roles, sharing rules, object-level and field-level security, organization-wide defaults,
and login / session policies.
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Strong skills in declarative configuration such as custom objects, fields, page layouts,
record types, validation rules, formula fields, workflow rules (where applicable), and modern automation
using Flows and Process Builder to streamline business processes without excessive custom code.
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Experience with Salesforce development using Apex classes, triggers, test classes, SOQL,
SOSL, and Lightning Web Components (LWC) or Aura components for building responsive,
component-based user interfaces and reusable front-end functionality.
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Good understanding of Salesforce data modeling, including standard and custom objects,
master-detail and lookup relationships, junction objects, schema design, record ownership models, and
strategies for large data volumes, archiving, and data retention.
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Hands-on experience with reports and dashboards, creating summary reports, matrix reports,
joined reports, dashboard components, and report types that help leadership and frontline teams track
pipeline, case volume, SLAs, and key performance indicators.
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Familiarity with integrations and APIs, including REST and SOAP APIs, web services,
middleware tools, and platforms such as MuleSoft, Dell Boomi, or other iPaaS solutions used to connect
Salesforce with ERPs, marketing platforms, data warehouses, and external applications.
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Practical understanding of Salesforce release management and DevOps practices, including
sandboxes, change sets, unlocked/managed packages, and tools such as Gearset, Copado, or Git-based
pipelines to manage deployments, versioning, and rollback strategies.
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Strong focus on testing and code quality, including writing comprehensive Apex test
classes with adequate coverage, validating Flow logic, performing regression testing in sandboxes, and
maintaining stable deployments across multiple environments.
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Awareness of Salesforce security and governance, including field history tracking,
shield encryption (where applicable), audit trails, login IP restrictions, SSO, MFA enforcement, and
compliance with regulations such as GDPR or industry-specific standards.
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Knowledge of Salesforce clouds and features such as Sales Cloud lead and opportunity
management, Service Cloud case management and knowledge, Experience Cloud communities, and basic exposure
to Marketing Cloud or Pardot for roles requiring cross-cloud collaboration.
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Comfort working with version control systems and collaboration platforms like GitHub,
GitLab, or Bitbucket for managing configuration, code, and metadata in multi-developer Salesforce teams.
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Ability to troubleshoot and optimize performance, including analyzing debug logs,
resolving governor limit issues, improving SOQL queries, optimizing Flows, and refining page layouts or
Lightning pages to enhance user experience and response times.
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A proactive approach to staying current with Salesforce releases, new features, and
platform roadmap, along with mentoring junior admins or developers and contributing to internal best
practices, documentation, and knowledge sharing.
For Salesforce admin / developer jobs in USA, employers strongly value professionals who
understand how CRM changes affect sales teams, service agents, partners, and customers. Demonstrating
ownership of business-critical processes, a habit of documenting your work, and the ability to balance
configuration and custom code will greatly strengthen your profile at entry, mid, and senior levels.
Required Education
While many employers welcome candidates from diverse educational backgrounds, a strong academic foundation
can be advantageous for Salesforce admin and developer roles, especially as responsibilities
increase from entry to senior level. Understanding data structures, integration principles, and system design
can help Salesforce professionals build robust, scalable solutions on the platform.
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A Bachelor’s degree in Computer Science, Information Technology, Software Engineering, Information
Systems, Business Information Systems, or related disciplines is preferred for many mid and senior
roles in consulting firms, product companies, and large enterprises in the USA.
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Degrees such as BS in Computer Science, BBA with IT specialization, or engineering programs related
to computing and information systems provide a strong theoretical grounding in databases, web
technologies, and programming fundamentals that support advanced Salesforce solutioning.
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Professionals holding a Master’s degree (MS in Computer Science, MBA with technology focus, or
related programs) often qualify for mid or senior roles when combined with hands-on project
experience in Salesforce implementations, migrations, or multi-cloud deployments.
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Candidates from non-traditional paths—including coding bootcamps, Salesforce-focused
training programs, or self-taught professionals—can also succeed if they demonstrate strong project
portfolios, certifications, and consistent contributions in real-world Salesforce environments.
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Salesforce ecosystem-specific certifications such as Salesforce Certified Administrator,
Advanced Administrator, Platform App Builder, Platform Developer I/II, Sales Cloud Consultant, Service
Cloud Consultant, and Experience Cloud Consultant are highly regarded and often used as
benchmarks for capability at different levels.
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Participation in the Salesforce Trailhead learning platform, superbadges, community
events, user groups, hackathons, and open-source contributions further strengthen a candidate’s profile
by showcasing continuous learning and community involvement.
For Salesforce admin / developer jobs in USA, employers ultimately look at the combination
of educational background, certifications, and hands-on project experience. Your resume should clearly
highlight Salesforce orgs you have worked on, clouds implemented, integration scenarios handled, key
automations built, and measurable outcomes such as improved adoption, reduced manual effort, or better
reporting for business stakeholders.
Communication & Collaboration Skills
As Salesforce ecosystems touch sales, marketing, service, and leadership teams, communication and
collaboration skills are critical for admins and developers at all levels. Success depends not only
on building technically correct solutions but also on ensuring that users understand, adopt, and benefit
from the features delivered.
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Ability to translate complex Salesforce concepts into clear, non-technical language for
sales leaders, support managers, and business stakeholders, helping them understand configuration options,
trade-offs, and deployment timelines.
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Comfort facilitating requirement workshops, discovery sessions, demos, and UAT cycles,
capturing feedback, clarifying edge cases, and revising solutions based on input from end users and
product owners.
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Experience documenting solution designs, process flows, data models, and user guides so
that administrators, developers, and business teams can reference and maintain functionality over time
without re-discovery or confusion.
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Constructive approach to code and configuration reviews, giving and receiving feedback,
aligning on naming conventions, avoiding duplication, and preserving a clean, maintainable Salesforce
org that grows in a controlled way.
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Professional behavior during production incidents, deployment issues, and high-pressure releases,
communicating status updates clearly, coordinating with cross-functional teams, and focusing on quick, safe
resolution and post-incident learning.
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Enthusiasm for mentoring junior Salesforce admins and developers, supporting their growth
on Trailhead, guiding them through best practices, reviewing their Flows or Apex, and helping the entire
team deliver better Salesforce solutions together.
Organizations increasingly seek Salesforce professionals who combine platform depth with strong collaboration
skills and customer-focused thinking. Demonstrating clear communication, empathy for end users, and a habit
of working transparently with cross-functional teams will significantly enhance your prospects for
Salesforce admin / developer jobs in USA at entry, mid, and senior levels.
Mode of Interview
The interview process for Salesforce Admin Developer Jobs In Usa Entry Mid Senior Levels includes online interviews conducted via Zoom, Google Meet, or Microsoft Teams, followed by face-to-face interviews at Levels offices for shortlisted candidates. It typically involves an initial screening, a technical discussion or case study, and a final HR evaluation.
Online Interview
Technical and HR rounds conducted via Zoom, Google Meet, or Microsoft Teams.
Face-to-Face Interview
In-person interview at Levels office locations for shortlisted candidates.
Interview Process
Screening round, technical discussion or case study, followed by HR evaluation.
Industries for Salesforce Admin Developer Jobs In Usa Entry Mid Senior Levels
Cybotrix Technologies offers strong hiring opportunities for Salesforce Admin Developer Jobs In Usa Entry Mid Senior Levels across diverse industries including Banking & FinTech, Healthcare & Pharma, Retail & E-commerce, Telecom & Media, and Manufacturing. Additional demand comes from Government and Education, Logistics & Supply Chain, and fast-growing AI & SaaS startups, driving roles in analytics, AI, and data-driven decision making across sectors.
Banking & FinTech
BFSI, payments, risk analytics, fraud detection
Healthcare & Pharma
Clinical analytics, bioinformatics, health AI
Retail & E-commerce
Customer insights, demand forecasting
Telecom & Media
Network analytics, subscriber intelligence
Manufacturing
Industrial analytics, quality optimization
Government & Education
Research analytics, policy data systems
Logistics & Supply Chain
Route optimization, operations analytics
AI & SaaS Startups
ML platforms, product intelligence
Upload your profile if you are exploring Salesforce admin / developer jobs in USA, whether you are
starting your CRM career at entry level, progressing as a mid level professional, or moving into senior and
lead positions across US Salesforce teams. Cybotrix Technologies collaborates with
implementation partners, consulting firms, startups, and enterprise IT departments hiring Salesforce talent
on full-time, long-term contract, and contract-to-hire models. Share your updated resume,
certification details, Trailhead profile or GitHub links, and highlights of your most impactful Salesforce
projects. Our team will help align your skills with suitable Salesforce admin and developer opportunities
across major cities in the United States while guiding you on interview preparation, platform expectations,
and long-term career progression within the Salesforce ecosystem.